โ†ฉ Returns & Exchanges

We'll Make It Right

We want you to love every purchase. If something doesn't fit, we'll sort it โ€” fast.

๐Ÿ“…
7-Day Window

Return any eligible item within 7 days of delivery. Simple, no hassle.

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Free Exchanges

Size or colour not right? We'll swap it free for you, subject to stock.

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Fast Refunds

Refunds processed within 5โ€“7 business days to your original payment method.

How to Return

1
Submit a Request

Use the form on this page or email us at hello@mavdee fashion.com with your order number and reason within 7 days of delivery.

2
We Send a Return Label

For eligible returns, receive a prepaid return label within 24 hours. COD orders may have the return cost deducted from the refund.

3
Pack & Drop Off

Pack the item securely in its original packaging with all tags. Drop it at the nearest courier point or schedule a home pickup.

4
Refund or Exchange

After we receive & inspect (1โ€“2 days), your refund hits your account in 5โ€“7 business days โ€” or your exchange ships within 3โ€“5 days.

What Can Be Returned?

โœ“ Eligible
  • Original condition, tags attached
  • Reported within 7 days of delivery
  • Damaged or incorrect items
  • Manufacturing defects
โœ— Not Eligible
  • Worn, washed, or altered items
  • Sale / clearance items
  • Missing tags or packaging
  • Innerwear & accessories (hygiene)

Submit Return Request

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